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Xactly Implementation & Managed Services

Seamless Deployments. Scalable Support. Smarter Sales Performance.

Overview

Viyal empowers organizations to elevate their sales performance through expert-led Xactly implementation and tailored managed services. Whether you're deploying Xactly for the first time or enhancing your current environment, our certified professionals bring deep domain knowledge, technical precision, and a strategic approach focused on driving scalable success and long-term value.
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Our Xactly Services

Xactly Implementation Services

Launch your Xactly environment the right way—fast, flexible, and future-ready.

Plan Design & Configuration
Translate business rules into compensation plans
Model credit rules, quotas, accelerators, and plan components in Xactly Incent™ or Express™
Data Integration & Setup
ETL design for CRM, ERP, HR, and legacy data sources
Data mapping, transformation, and testing
Calculation & Workflow Automation
Setup of payout cycles, approval workflows, and audit tracking
Rule testing and simulation environments
Reporting & Dashboards
Role-based dashboards for reps, managers, and finance teams
Custom analytics to track attainment, performance, and overpayments
Training & Enablement
Admin training, documentation, and change management
Go-live support and user onboarding

Xactly Managed Services

Scale your operations with flexible, expert-led support and enhancement.

Plan Year Rollover & Enhancements
Update compensation logic for new fiscal years and mid-cycle changes
Add new participants, products, or plan elements
Monthly/Quarterly Processing Support
Data loading, calculation execution, payout reviews
Exception handling and workflow resolution
Payee Helpdesk & Issue Resolution
Tier 1 and Tier 2 user support
Inquiry handling and adjustment management
Reporting & Performance Optimization
Build or enhance dashboards and compensation statements
System performance monitoring and fine-tuning
Ongoing Governance & Compliance
Audit readiness checks
Policy alignment and reporting for SOX compliance
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